I had a delightful stay at this hotel in the heart of a charming village. The room was spacious, bright, and impeccably clean, with a large bathroom equipped with a powerful shower and a lovely selection of locally produced teas. The attention to detail in the room, such as the abundance of lighting options, made getting ready a breeze. The breakfast was a real treat, with a variety of options including a delicious full English, all made with fresh local produce. The staff were friendly and the service was fast. The location of the hotel right in the centre of the village was perfect for exploring this lovely area.

All was perfect, nothing to improve.

The room was good sized, big bed. 30 km from Cardiff airport...

Everything you might need for you holiday is here, we loved facilities and food. Dovery Manor Museum and other places worth exploring were an easy walk to the hotel. Perfect for weekend.

I recently stayed at a hotel in a lovely area with a great central location in a charming village. The staff were friendly, helpful, and discreet, making my stay even more enjoyable. The attention to detail was evident in the comfortable rooms, complete with very comfy beds. The breakfast spread was delicious and satisfying, offering a great start to the day. Additionally, the value for money was excellent, providing a budget-friendly option for a wonderful stay.

All aspects of my stay were completely satisfactory.

We did not realise before arrival that this is an ongoing project. Only part of the castle is usable and they appear to have run out of money with only about 20% done if that. Only about six parking places by reception, overflow car park resembles a builders yard. Hotel first impression, old, dreary, smelly, drab corridors with narrow staircases unsuitablle for the older guests.We had an en-suite room ab27, the bathroom looked good but you had to go up five creaking steps to reach it, the cistern when flushed rattled and moaned, you then needed to quickly turn the cold tap in the sink on to stop the noise. The mattress was comfortable but it was impossible to turn over or get out of bed without the base making loud creaking noises waking your partner up. Coffee making facilities were on a tray by the window, the flex for the kettle was about one metre long and the nearest plug was down beside the wardrobe two metres away, we were supplied an extension to use the kettle.No working lights on one side of bed, this was fixed. Television 15" no remote control.We asked for a room change which was not available. We then decided that we would not stay in the hotel, but we were offered two nights return of money not three and we decided to stay on. As we were paying £394 for a three night stay we were expecting top class accomodation.

Bizarre and dire!

Too many to mention. I'd like to send you a copy of the evaluation we completed and sent back to the hotel.

We had a fantastic stay at this charming inn located in the heart of a delightful village. the room was spacious and modern, with a comfortable bed and a well-appointed bathroom. the service was friendly and welcoming, and the breakfast was absolutely delicious, featuring locally sourced ingredients. We especially enjoyed the convenience of the inn's central location, with shops and amenities just a stone's throw away. Plus, the beautiful views of the surrounding area were an added bonus.

The lack of privacy due to the window views facing other windows was a bit of a drawback.

The only good point about this hotel is the surrounding country park beautiful for walking. The hotel is very poor on every level - we have stayed in all types of hotels all over the world from five star in Americn cities to Maldivian beach hotels. We enjoy all types of holidays and have used many U.K. Hotels for dog walking holidays on a similar tariff to Craig y Nos but by far superior - I would never return or recommend.

The hotel is very tired and in need of major work,very short staffed, sounds like all the staff have left and not been replaced- the restaurant was a night mare food and service was a disgrace.Facilities in the room ended with tea and coffee, no T.v or even a radio and bath towels were about as big as a tea towel. To plug in the kettle you had to get on yr hands and knees and crawl up behind the wardrobe and rest the kettle on the floor- when I mentioned at reception they got me an extention lead!whether 3* or 5* not acceptable.All that said and done we up and left after our first night- didn't even ask for a refund but can see why you have to settle your bill on arrival rather than at check out!

location is fantastic if you want to get away from it all. The food we had as part of wedding breakfast was lovely. Our room was clean, if a little small.

Our room was very small and had basic facilities, which for £138 a night is below expectations. The only other little niggle would be that the shower didn't have any where to put shampoo etc, small point but little things make a difference!!

Had a great Christmas stay at this hotel! The room was recently renovated and spacious, with all the amenities we needed. It was perfectly located in the heart of the village, making it easy to explore and enjoy the Christmas festivities. The staff were incredibly friendly and provided exceptional service throughout our stay. The highlight was definitely the delicious food - we had a fantastic Christmas dinner and the breakfasts were top-notch. Plus, the bar had a great selection of drinks, perfect for celebrating the holiday season!

While our room was lovely, the view from our window wasn't the greatest as it faced a wooden fence. However, since our stay was short and we spent most of our time exploring the village, it wasn't a major issue for us.

Having to pay on arrival. The room was small and creaking floors fairly clean bathroom good size room cold when first arrived bed not very comfy and breakfast not good staff not very attentive

Location, views.

Very run down hotel. Needs some investment. Wedding party took over whole hotel, felt like we were gate crashing the wedding.

This hotel is a great find for anyone visiting this charming area. The location, right in the centre of the village, is perfect for exploring. The staff are incredibly friendly and welcoming, making you feel right at home. The rooms are comfortable with very comfy beds, ensuring a good night's sleep. And the breakfast, freshly prepared and served with a smile, is absolutely delicious.

All was great, no improvements needed.

Enjoy the two meals we had , ours was only a one night stay for a wedding .

I will be writing to you with a complaint.

Absolutely stunning building and environs, very interesting history. Nice bedroom, amazing bathroom - best shower sofar! Liked it overall but...

Seems to be fraying a bit at the edges, eg loose tiles in bathroom, tapware flaking. Really lumpy pillows. No lunch or dinner during the week and no cooked breakfast!!! Expensive for what you actually get.